Medical

Educating HCPs on Innovative Therapies

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Capabilities:
Medical

Audiences:
HCPs, Medical

Problem

Bridging Knowledge Gaps in Rare Disease Treatment

Our client was on the verge of commercializing their first product across two rare disease indications. The brand was an entirely new way to treat patients—one that delivered efficacy without the trade-offs in tolerability. However, epigenetics was not a well-understood field, even among specialists. Appreciating the value of the brand necessitated a deeper understanding.

Approach

Strategic Medical Communication Platform to Simplify Epigenetic Science

To address these challenges, our team developed a cohesive approach to simplifying scientific communication and effectively convey the therapy’s benefits:

Creating a Lexicon

Working with our clients, we aligned on strategic language usage and choice to distill complex science into clear, consistent communication messaging

Label Optimization

With only a week to review the initial draft label, our team presented a series of specific evidence-based recommendations that were incorporated and accepted by the FDA

Disease-State Education

Our unbranded campaign created a new depth of disease understanding to establish the brand’s relevance

Communicating the Mechanism of Action

For each indication, we developed core visualizations that resonated with the treating specialist, telling the story clearly with just the right amount of detail

Results

Transforming Awareness and Adoption in Rare Disease Treatment

The strategic communication approach effectively bridged significant knowledge gaps, making complex scientific concepts clear and accessible. This initiative resulted in a deeper understanding and appreciation of the therapy’s unique benefits, driving its adoption and delivering remarkable results:

Rapid Adoption and Recognition

Launch promotion led to quick results in both awareness and early adoption

Widespread Usage

One in 12 patients were moved to this therapy within one month of launch

Increased Recognition

Within four months of launch, brand awareness was at 36%

Enhanced Disease Understanding

Targeted HCP education and visualizations paved the way for more effective diagnostic and treatment strategies


This case study highlights the transformative impact of a strategic communication platform in educating healthcare professionals and driving the adoption of innovative therapies. Our team offers guidance and support for professionals looking to apply these insights to enhance scientific communication, boost awareness, and achieve successful product launches. Complete the contact form below to get in touch with our experts.


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